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Quality developed together with the growth of the company and today has reached the level of all successful global companies.
| 1950 |
Founding. |
| 1961 |
First Gorenje export against international competition. |
| 1975 |
Introduction of professional statistical control. |
| 1976 |
Agreement about ensuring the quality of Gorenje's products and services. |
| 1978 |
Beginning of quality planning and beginning of integrated quality control. |
| 1979 |
Transfer of the control of quality in the technological process of manufacturing and the transfer of responsibility for quality of work to production managers. |
| 1982 |
Introduction of overall control for quality. Permanent staff education programme for the control of quality. |
| 1984 |
Founding of Expertise council for quality. Development of reward system according to acquired quality; setting up a system for doing business with suppliers. |
| 1985 |
Development and introduction of systematic work with customers in the area of quality. |
| 1986 |
Introduction of the Gorenje medium-term plan for quality. |
| 1987 |
Planning introduction of the international system of quality to meet the standards of ISO 9000. |
| 1990 |
Increase in the number of preventative trials in development and technology. |
| 1991 |
Prepared plan to synchronise with the quality standard ISO 9001. |
| 1993 |
Published the first handbook of quality, in accordance with ISO 9001. Introduction of the FMEA method in the work of development and technological departments. Introduction of C=0 example plans in the final statistical take-overs, which means a practical use of the principle of 'no mistakes'. |
| 1996 |
With a project of constant development, Gorenje introduces Total Quality Management (TQM) in practice. |
| 1997 |
Despite stagnation in the European market, Gorenje's order books are still full. People simply like to buy Gorenje products. |
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